Logistics & Supply Chain

You’re moving products.
But you can’t see where anything is.

Order tracking, inventory, fulfillment, and billing are spread across disconnected tools. Data entry errors cost real money. Customer inquiries about order status require a phone call and 15 minutes of digging. We build end-to-end systems that track every order from placement to delivery.

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Industry Snapshot

“Your customers shouldn’t have to call you to find out where their order is. And your team shouldn’t have to dig through four systems to tell them.”

Symptoms

Does this sound familiar?

The operational gaps that bleed money out of almost every growing logistics operation we audit.

Order Status Is a Phone Call

Customers call asking “where’s my order?” Your team digs through the TMS, the WMS, the carrier portal, and the accounting system to piece together an answer. It takes 15 minutes per call. Some customers give up and leave.

Data Entry Errors Cost Real Money

A wrong SKU. A missed decimal. A transposed address. Every manual data entry step creates risk, and with dozens of handoffs between systems, errors are inevitable. Every error costs money to fix.

Inventory and Fulfillment Don’t Match

Your WMS says you have 500 units. Your e-commerce system accepted orders for 520. Something’s about to go very wrong. Customer will blame you. Your team will scramble. Happens every month.

Carrier Coordination Is Manual

Every shipment requires manual tendering, tracking, and exception handling across multiple carriers. Your logistics coordinator spends half her day clicking between carrier portals instead of optimizing routes.

Scaling Exposes Every Crack

Your processes barely held together at 100 orders a day. Now you’re doing 500 and the cracks are canyons. More volume means more errors, more customer complaints, more hours of firefighting.

What we build

End-to-end visibility from order to delivery

Integrated logistics platforms built around your carriers, your warehouses, and your customers.

Order-to-Delivery Platform

One system that tracks every order from placement through delivery, with live status, exception handling, and customer-facing visibility.

  • Unified order tracking
  • Real-time status updates
  • Customer-facing portal

Inventory & Warehouse Operations System

Real-time inventory accuracy across every location, with cycle counting, bin management, and automated replenishment triggers.

  • Real-time inventory accuracy
  • Multi-warehouse management
  • Automated replenishment

Carrier & Shipment Management Hub

One platform for tendering shipments, tracking carriers, managing exceptions, and comparing rates. Your logistics team stops clicking between portals.

  • Multi-carrier integration
  • Automated shipment tendering
  • Exception management

Logistics Intelligence Dashboard

Real-time KPIs for OTIF, DIFOT, cost per shipment, carrier performance, and fulfillment accuracy. The metrics that actually drive logistics performance.

  • OTIF and DIFOT tracking
  • Carrier scorecards
  • Cost per shipment analysis
Our Process

How We Transform Logistics Operations

We trace real orders through your real operation. No off-the-shelf playbook, just a system designed around the way your freight, your warehouses, and your carriers actually work.

01 / AUDIT

End-to-End Flow Audit

We trace an order from the moment it’s received through picking, packing, shipping, and delivery. We map every system, every handoff, every place where data gets re-entered or lost.

02 / MAP

Map the Logistics Workflow

We document your order flow, warehouse operations, carrier relationships, and exception handling. The Company Brain for your logistics operation.

03 / DESIGN

Design the Integrated System

A custom logistics platform built around your specific operation, your product mix, your carriers, your customers, your warehouses. You see it working before we build anything.

04 / MIGRATION

Phased Migration

30-90 day MVP with phased rollout, by warehouse, by customer segment, or by carrier. We never stop operations to migrate. The new system runs alongside the old until you’re confident.

Client Testimonials

Hear it from the operators we’ve already done it for.

“Our volume has doubled. We’re processing 150,000 orders a month now — up from 60,000 when we started. I went from building on a pile of mud to a foundation of stone.”

National Commerce logo
Sean Meagher
Founder, National Commerce
What Clients Say

What operators say about us

Real quotes from founders and operators we’ve worked with across industries.

“Our volume has doubled as a result of the systems OpsKings put in place. We’re processing 150,000 orders a month — up from 60,000 when we started, with the infrastructure to handle 10x more.”

National Commerce logo
Sean Meagher
Founder, National Commerce

“We had a Google sheet with 150,000 lines of data breaking daily. OpsKings got us completely off spreadsheets and onto a real relational database — the foundation we needed to scale.”

National Commerce logo
Sean Meagher
Founder, National Commerce
Common Questions

Frequently asked questions

We already use a TMS/WMS (like Manhattan, HighJump, ShipStation). Do you replace them?
Sometimes. Usually we integrate. Those tools handle specific functions well, what’s missing is usually the operational layer connecting them, and that’s where we come in.
How do you integrate with carriers?
We integrate with major carriers (FedEx, UPS, DHL, regional carriers) via API, plus EDI for enterprise shipments. Tendering, tracking, exceptions, and billing all flow automatically.
Can this handle multi-warehouse and 3PL operations?
Yes. We design multi-facility architecture with per-location controls, inventory segregation, and cross-facility visibility. 3PL multi-client operations are a core use case.
What about customs, international shipments, and HS codes?
For international logistics, we handle HS code management, customs documentation, and multi-currency billing. If you need specialized features for your geographies, we build for them.
How do we handle the transition without disrupting operations?
Phased rollout. We never shut down operations. The new system runs in parallel with your existing tools until you’re confident. Then we migrate by facility, customer segment, or carrier.

Stop flying blind on your own freight.

Book a call. We’ll audit your current operations and show you how to get live visibility from order to delivery.