Luka Knezic 44 min
How a fintech founder navigates one of the most operationally complex business models in tech, and what every scaling founder can steal from the playbook.
Conversations with mid-market operators. Free guides pulled from 130+ engagements. The occasional deep dive into why most ops setups quietly break at the $5M line.
Founders, COOs, and builders on what actually changed once they stopped running operations out of their head. Full transcripts on every episode.
How a fintech founder navigates one of the most operationally complex business models in tech, and what every scaling founder can steal from the playbook.
Behind the scenes at OpsKings: how the team decides what to delegate, what to build into systems, and what only the founder should touch.
Andre Haykal Jr on building a business where the founder isn't the bottleneck, including why he hasn't taken a sales call in years and what that unlocked.
Noah Kent on hiring, trust, and why the best operators you'll ever work with are often already in your orbit, and how to systematize around them.
Nick Abraham on why fancy processes break and simple ones scale, and how to spot the difference before you build the wrong thing.
Ken Volk on scaling STAXX, the operational unlock that made growth feel quiet instead of chaotic, and what he wishes he'd systematized sooner.
Kyle Mau on building an operational backbone that lets your EA operate like you, with opinions, judgment, and the ability to actually make decisions.
Christian Bonnier on the awkward middle phase of growth, why $20K MRR was the threshold where everything changed, and what he'd do differently earlier.
Sam Allsopp on running a $30M/year roofing company, why most contractors never scale past $5M, and the operational decisions that broke the ceiling.
A behind-the-scenes series where we film what’s actually happening inside OpsKings. New hires, client wins, dev calls, the messy middle. No polish. Just the week.
Seven free guides we wrote for our own clients. No email required for most. Downloads open on Gumroad in a new tab. You stay on opskings.com.
The complete guide to automating your business. Screenshots of exact dashboards & automations across Sales, Finance, Marketing, QA, and Project Management, plus the 6 System Archetypes and full playbooks for agencies, real estate, home services, and more.
We got frustrated with off-the-shelf CRMs, so we built our own. 100% no-code, fully open-source. Auto-ingests Google Calendar events, configurable automations, deal-source tracking, and you get all the code plus install instructions.
A Ken-from-AutoUp x OpsKings collab. Pick spintax templates for each email in a 1–5 email sequence, auto-generate a client-approval Google Doc, and “spintaxify” any offer with our exact ChatGPT prompt. Full tutorial inside.
The exact client-onboarding process map we use. Visualize every step from first contact to integration, with tasks, timelines, and checkpoints. Fully customizable for consulting, digital services, or product businesses.
Used by dozens of 7-figure businesses to manage cashflow in 10 minutes a week. Tracks monthly income & expenses, margins, LTV, average revenue per client, annual projections, and monthly growth rate trends.
Stop running unstructured team meetings. A battle-tested weekly agenda template that covers every critical beat, decisions, blockers, metrics, follow-ups, so every minute in the room is goal-oriented.
A 5-day email course from Ryan Hildebrandt, our head of tech (automating since 2009 for Nestle, Mars, Kraft, and other mega-corps). Learn how to map processes so they’re actually automation-ready, build a single source of truth, and figure out what to automate first.
Operations problems we’ve solved. How we mapped them. What we built. What we’d do differently.
Most founders don’t know their real cash position. 10 minutes a week in a simple tracker changes that, plus the template.
1,900 features shipped. Building is easy. Getting people to use it is the job. The five reasons they don’t, and what works.
Two years in, I finally figured out what we actually do. It isn’t building tech, it’s offloading thought. And it can’t be rushed.
The five mistakes founders make scaling past $1M, from project tools that outlived their usefulness to mapping processes nobody actually needs.
The three-part system, defined outputs, a learning database, human QA, that makes AI useful in a real business.
Onboard your first 20 clients manually. Ignore the automation content online, the four-blocker model that actually makes client onboarding work.
Most founders never build a process map because they’re waiting for the perfect tool. How to start on paper today and turn it into a company brain.
Most agencies try to double by adding clients. Retention tanks and revenue stalls. The three-lever formula we use with 50+ service businesses to 2.3x.
Most team meetings drag because they have no structure. The five-stage agenda we run with 50+ clients, numbers, updates, problems, goals, wins.
Digital transformation isn’t buying software, it’s four phases in order. The playbook, the phases most founders skip, and the mistakes that kill it.